Privacy Policy
At 24x7 Customer Care Centre, we are committed to protecting your privacy and ensuring you have a positive experience on our website and when using our services. This Privacy Policy explains how we collect, use, and protect your personal information.
1. Information We Collect
We may collect the following personal information:
- Name and contact details (phone number, email address)
- Address and location information
- Appliance details and service history
- Payment information (for service transactions)
- Website usage data (cookies, browsing history)
2. How We Use Your Information
Your information is used for:
- Processing and delivering our repair services
- Communicating service updates and appointment details
- Sending service reminders and promotional offers
- Improving our website and service quality
- Complying with legal and regulatory requirements
3. Information Sharing
We do not share your personal information with third parties without your consent, except when required by law. Your information may be shared with service partners only for the purpose of delivering our services to you.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
5. Cookies
Our website uses cookies to enhance user experience. Cookies are small files stored on your device that help us remember your preferences and improve website functionality. You can control cookie settings through your browser.
6. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your information
- Opt-out from marketing communications
- Request information about how we use your data
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.
8. Children's Privacy
Our services are not directed to children under 18 years old. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will be posted on our website with the effective date. Continued use of our services constitutes acceptance of any changes.
10. Contact Us
If you have questions about our Privacy Policy or how we handle your information, please contact us at support@24x7servicecenter.com or call +91 9671-842-467.